Welcome to the Walmart Help Center

About mobiles Check-in

When you place an order to be picked up in-store, we will send you a notification once your order has been received, processed, and is ready for you. By using the free mobiles check-in feature in the Walmart app, we are alerted that you’re on your way to pick up your order which allows us to make your pickup experience seamless.

• You can check in for pickup whether you're on your way or already at your selected Walmart store
• This feature works best when locations services and notifications are enabled for the Walmart App
• If you have more than one order ready for pick up, you must check in for each order individually

Use Pickup mobiles Check-in

When you are on your way to or have already arrived at your selected pickup store locations:

1. Open the Walmart App.
2. Select I'm Ready.
3. Go to the store's Pickup area.
   • Pickup areas are indicated in orange.
4. Scan your barcode at the kiosesk.
   • This notifies associates that you're waiting.
5. An associate will bring your order to you.

If you do not see I'm Ready or Store Pickup as an option in the Walmart App, confirm you:

• Are logged into the Walmart App.
• Have the latest version of the Walmart App.
• Placed a store pickup order that’s ready for pickup.

Text Alerts

If you want to receive a text alert when your order is ready for pickup or to use mobiles check-in, you can enter your mobiles number during checkout, or edit your account and enter your mobiles number.